Academic Support Officer - Business Division

About the role

The Academic Support Officer provides essential administrative and academic assistance to the Program Team Leader, Academic Program Chair, faculty and students within the Business Division. The role requires confidentiality, tact and the ability to adapt to changing environments.

Key responsibilities

• Schedule meetings, book rooms, arrange travel and manage stationery supplies.
• Prepare minutes, draft reports, presentations and email correspondence.
• Collate information from stakeholders and produce regular and ad‑hoc statistical reports.
• Liaise with multiple HCT departments such as HR, Finance, IT and Campus Management.
• Maintain student, faculty, program and course records while ensuring data privacy.
• Support academic services, student registration and peak‑time activities.
• Assist in course/program reviews, quality assessments, accreditation applications and budgeting processes.
• Provide assistance for KPI monitoring, market intelligence research and expense tracking.

Required profile

• Bachelor’s degree in a relevant field (e.g., Business Administration).
• Full proficiency in English; Arabic is desirable.
• Intermediate computer literacy, especially MS Office.
• 0–2 years of relevant work experience with strong customer focus.

Required skills

• KPI monitoring and reporting
• Travel arrangement
• Statistical analyses
• Meeting scheduling
• Minute writing
• Room booking
• Stationery replenishment
• Market intelligence and research
• Email correspondence
• MS Office