Admin Team Lead – Medical Center (Arabic Speaking)

About the role

We are looking for an Arabic‑speaking Admin Team Lead to oversee the daily operations of the administrative and reception team at our medical centre. You will ensure smooth front‑desk service, accurate patient registration, and efficient appointment handling while supporting the wider clinical staff.

Key responsibilities

• Supervise and coordinate the administrative and reception team’s daily activities.
• Manage front‑desk operations, patient registration, appointments, and enquiries.
• Monitor staff attendance, schedules, performance and allocate tasks.
• Collaborate with doctors, nurses, management and other departments to meet operational needs.
• Maintain confidential patient and administrative records.
• Address patient concerns and escalate issues when necessary.
• Oversee office supplies, equipment and general administrative requirements.
• Prepare daily/weekly administrative reports and keep documentation up to date.
• Ensure compliance with medical centre policies, procedures and regulations.
• Support management with administrative tasks and operational coordination.
• Train and guide administrative staff to uphold professional service standards.
• Assist with billing, insurance coordination and related administrative processes.

Required profile

• Fluent Arabic with strong English communication skills.
• Minimum 1 month of experience in healthcare administration or a similar environment.
• Ability to handle confidential information with discretion.
• Strong organizational and coordination abilities.

Required skills

• Task allocation
• Confidentiality handling
• Documentation management
• Insurance coordination
• Billing processes
• Compliance with medical centre policies
• Patient registration procedures

What we offer

• Opportunity to lead a dynamic administrative team in a reputable medical centre.
• Professional development and training.
• Collaborative work environment with clinical staff.