Bike Courier – Full-Time

About the role

Emirates Post Group is looking for a reliable Bike Courier to join its delivery team in Abu Dhabi. The role involves handling shipments efficiently, ensuring compliance with company policies, and providing excellent customer service while operating a delivery bike.

Key responsibilities

• Follow all departmental policies, processes, and standard operating procedures to maintain consistent work quality.
• Complete the ready‑to‑deliver checklist, verify addresses, sort shipments, and coordinate with customers to confirm delivery details.
• Update the operations system, hand over bills to the in‑charge staff, and return to the delivery centre within the accepted time frame.
• Achieve the target number of shipments delivered or received as set by management.
• Adhere to safety and security standards at the delivery centre and throughout the route.
• Provide prompt, courteous service to customers, inform them about new products, and handle any complaints.
• Perform routine maintenance on the delivery bike, monitor fluid levels, and refuel as needed.
• Stay in contact with the delivery centre for emergency tasks and follow all instructions from supervisors.
• Carry out any additional duties assigned by the line manager or senior management.

Required profile

• High school diploma or equivalent.
• 2‑5 years of experience working in a delivery centre or similar environment.
• Valid driver’s licence and evidence of insurability.
• Forklift certificate and in‑depth knowledge of UAE road transport regulations.
• Strong focus on quality service for customers.

Required skills

• Proficiency in Microsoft Office applications.
• Basic IT skills for operating the company’s delivery system.