Debt Collector – Finance & Accounts

About the role

The Debt Collector will manage the company’s receivables, ensuring timely payment from clients and maintaining a healthy cash flow. Working within the Finance & Accounts department, you will follow up on invoices, resolve disputes and support order approvals through accurate reporting.

Key responsibilities

• Send automated fortnightly statements and follow‑up emails or calls before due dates to secure payments.
• Maintain up‑to‑date records of customer accounts, collection activities and receipt postings.
• Monitor ageing reports, keep overdue percentages below 80 % and prioritize high‑value invoices for quick collection.
• Escalate unresolved or high‑risk accounts to the Collections Manager and coordinate with sales, logistics and finance teams.
• Provide regular feedback on payment status to the Credit Control Supervisor and Finance Manager.

Required profile

• Bachelor’s degree in Accounting, Finance, Business Administration or a related field.
• 2–3 years of experience in collections, accounts receivable or credit control.
• Strong attention to detail, persistence and a customer‑focused attitude.

Required skills

• Advanced Microsoft Excel for reporting.
• Working knowledge of Oracle modules (Customer Statement, Customer Ledger, Receipts).
• Familiarity with ERP or accounting software such as SAP or Tally.