Education Counsellor – Canada & USA

About the role

IDP Education Ltd is seeking an Education Counsellor to guide international students interested in studying in Canada and the USA. Based in Abu Dhabi, you will help students match their academic and career goals with the right institutions, while promoting IDP’s services.

Key responsibilities

• Counsel prospective students on suitable courses, institutions, and study pathways.
• Schedule and conduct phone or face‑to‑face meetings to convey program information and address student needs.
• Advise on admissions requirements, processes, and qualification options.
• Assist students in creating a shortlist of applications and support them through admissions, visa, and pre‑departure procedures.
• Build and maintain strong relationships with students and their families, ensuring trust and professionalism.
• Deliver high‑quality service to convert enquiries into applications and accepted offers.
• Identify and pursue lead‑generation opportunities with schools, universities, companies, and scholarship bodies.

Required profile

• Demonstrated integrity and ethical conduct in all interactions.
• Commitment to delivering consistently outstanding customer service.
• Proactive attitude toward lead generation and relationship building.

Required skills

What we offer

• Opportunity to work with a global leader in international education.
• Exposure to a diverse student base from multiple countries.
• Professional development within a multicultural team.