Emergency and Crisis Officer

About the role

The Emergency and Crisis Officer supports Dubai Municipality’s emergency plan by coordinating communication and response activities during incidents. This role ensures that information flows smoothly between internal teams and external partners, enabling a swift and organized reaction to crises.

Key responsibilities

• Manage and organize communication with internal and external entities to ensure an integrated and coordinated response in line with the approved emergency plan.
• Ensure timely incident reporting and provide technical and administrative support to the response team.
• Coordinate with various organizational units to support field response efforts.
• Document incidents, prepare preliminary reports, and follow up on corrective actions.
• Develop and refine communication procedures to improve coordination among all parties.
• Enhance overall crisis response effectiveness through continuous improvement of processes.

Required profile

• Bachelor’s degree in Business Administration.
• UAE national.
• No prior experience required (junior level).
• Availability for full‑time work.

Required skills