Field Service Engineer – Onsite (UAE)

About the role

ABB is seeking a Field Service Engineer to deliver on‑site service for its Electrification portfolio in the United Arab Emirates. You will work directly with customers, ensuring equipment operates safely and efficiently while following ABB’s quality and safety standards.

Key responsibilities

• Execute low to medium complexity service tasks on‑site according to work instructions and ABB processes.
• Identify improvement opportunities for customers and propose corrective actions.
• Prepare material lists, verify availability of parts and equipment, and manage site documentation.
• Troubleshoot equipment and process failures, perform analysis remotely or on‑site, and recommend preventive measures.
• Handle preliminary activities such as permits, gate passes, power‑on/off authorisations, and software downloads.
• Verify hardware connections, install and commission devices, and ensure functionality aligns with FAT results.

Required profile

• Bachelor’s degree in Electrical Engineering.
• 5‑7+ years of experience in field service, primarily with medium‑voltage systems.
• Strong knowledge of LV MCC/PCC and MV AIS/GIS/RMU switchgear.
• Familiarity with common testing, diagnostic and application tools.
• Understanding of safe working procedures on site.
• Fluent in English, both written and spoken.

Required skills

• Electrical engineering principles
• Medium‑Voltage (MV) systems
• Low‑Voltage (LV) MCC/PCC
• MV AIS/GIS/RMU switchgear
• Hardware and software testing tools
• Diagnostic and application tools
• Project documentation handling

What we offer

• Opportunities to lead service projects and grow technical expertise.
• Supportive environment focused on safety, quality and innovation.