Group Conference & Events Assistant Manager

About the role

As a Group Conference & Events Assistant Manager you will support the GC&E team in maximizing revenue opportunities, delivering exceptional events and maintaining strong customer relationships for Hilton Dubai.

Key responsibilities

• Drive GC&E revenue by maximizing group, conference and event sales opportunities.
• Support business performance by reviewing plans, identifying revenue gaps and implementing initiatives.
• Execute the sales strategy, ensuring alignment with business objectives.
• Build and maintain strong customer relationships throughout the sales process.
• Monitor market trends and competitor activity to identify new opportunities.
• Ensure process accuracy through regular spot checks on bookings and contracts.
• Promote the hotel through sales calls, client events and exhibitions.
• Inspire and develop the team through coaching, performance reviews and recognition.
• Collaborate with operational departments to deliver exceptional event experiences.
• Assist leadership with reporting, forecasting and commercial initiatives.

Required profile

• Previous experience in Group, Conference & Events sales, preferably in a luxury hotel.
• Supervisory or team leadership experience in a hotel sales environment.
• Strong knowledge of GC&E sales processes including enquiries, proposals, negotiations and contracting.
• Excellent communication, negotiation and interpersonal skills.
• Strong commercial awareness and ability to identify revenue opportunities.
• Ability to build and maintain relationships with clients and internal stakeholders.
• Strong organizational skills with attention to detail and ability to manage multiple events.
• Ability to work effectively under pressure in a fast‑paced hotel environment.
• A positive, proactive and solutions‑focused approach.
• Commitment to delivering exceptional guest experiences.

Required skills

• Proficiency in hotel systems.
• Proficiency in Microsoft Office applications.