Head of Supplier Relationship Management

About the role

Suppliers are critical enablers of Etihad's growth and operational resilience. As Head of Supplier Relationship Management you will lead the design and execution of an enterprise‑wide SRM strategy, transforming how the airline collaborates with its most strategic suppliers to create value, drive innovation and protect performance.

Key responsibilities

• Lead the enterprise‑wide SRM transformation programme and establish an SRM Centre of Excellence covering roughly $8 bn of annual spend.
• Design and implement a business‑led, procurement‑enabled SRM framework, including supplier segmentation, performance, risk and governance models.
• Drive executive‑level engagement and strategic reviews with critical suppliers and internal stakeholders.
• Own the SRM digital ecosystem – Supplier 360, data analytics and AI‑enabled insights.

Required profile

• Senior procurement, supplier management or transformation leader with at least 10 years of relevant experience, including 3 years in a leadership role within the aviation industry.
• Proven track record of delivering large‑scale change programmes, establishing governance frameworks and influencing CXO‑level stakeholders.
• Strong commercial acumen, contract negotiation and financial management capabilities.

Required skills

• Supplier Relationship Management
• Procurement
• Digital data and AI capabilities
• Performance and risk management frameworks
• Financial management
• Contract negotiation
• Data analytics