Head of Training – Air Navigation Services

About the role

Serco is seeking a senior professional to lead the Training Department for its Air Navigation Services (ANS) operation in Sharjah. The Head of Training will ensure that all training activities for Air Traffic Control Officers, Assistants and related personnel are delivered efficiently, comply with GCAA regulations and support both UAE nationals and expatriate staff.

Key responsibilities

• Manage the design, development, implementation and administration of all ANS training programmes, including On‑the‑Job Training (OJT) and competency checks.
• Maintain and continuously update the Training and Competency Manual in line with GCAA, Serco and DCA Sharjah requirements.
• Schedule training sessions, coordinate with Operations and Unit Scheduler, and ensure rosters meet operational needs.
• Select, assess and monitor On‑the‑Job Training Instructors and Local Competency Examiners.
• Conduct Assessment of Professional Competence (APC) evaluations and oversee Emergency Continuation Training.
• Advise ANS Management on standards, operational training and compliance matters.
• If validated as an ATCO, maintain operational currency and perform Controller‑in‑Charge duties as required.

Required profile

• Extensive experience in air traffic control training or a similar aviation training environment.
• In‑depth knowledge of GCAA regulations and ANS operational standards.
• Proven ability to lead a training team and manage complex training schedules.
• Strong communication skills to liaise with operations, regulators and senior management.

Required skills

• Air Traffic Control
• On‑the‑Job Training
• GCAA regulations