Hospitality Waiter – Dubai

About the role

Bring your passion for hospitality to Mama Shelter Dubai as a Waiter. You will create memorable dining moments, greet guests with genuine warmth, and contribute to the vibrant, upbeat atmosphere of the hotel restaurant.

Key responsibilities

• Welcome every guest with a smile, setting a positive tone for the dining experience.
• Know the menu thoroughly, answer questions, make recommendations and upsell where appropriate.
• Serve food and beverages accurately, promptly and with a polished presentation.
• Anticipate guest needs, ensuring a seamless and flawless service flow.
• Maintain clean and tidy tables, utensils and dining areas at all times.
• Collaborate with team members to keep service smooth and handle high‑pressure moments professionally.
• Represent Mama Shelter’s brand energy, creating special moments such as birthday surprises or remembering a guest’s favorite drink.

Required profile

• Thrives under busy, high‑pressure service environments.
• Demonstrates integrity, honesty and a strong work ethic.
• Attention to detail with precise order handling and presentation.
• Committed to personal growth and continuous learning.
• Team‑oriented, enjoys supporting colleagues and creating a family‑like atmosphere.
• Respects confidentiality of guest information.