Outlet Supervisor – Seven Sports Bar

About the role

We are seeking a passionate Outlet Supervisor to lead the Seven Sports Bar at NH Collection Dubai The Palm. In this full‑time position you will ensure smooth daily operations, uphold high service standards, and create memorable experiences for every guest.

Key responsibilities

• Supervise daily outlet operations, guaranteeing efficient service flow.
• Lead, motivate and support team members to deliver exceptional guest experiences.
• Enforce service standards, SOPs and Food & Beverage procedures.
• Conduct shift briefings and manage handovers between shifts.
• Monitor service quality, outlet readiness and cleanliness at all times.
• Engage with guests, anticipate needs and resolve feedback or complaints professionally.
• Assist the Outlet Manager in meeting revenue targets and controlling costs.
• Promote upselling and ensure staff are knowledgeable about menus, promotions and products.
• Track stock levels, handle requisitions and ensure proper product handling.
• Oversee accurate billing, cash handling and POS procedures.
• Support scheduling, training, coaching and development of the team.
• Maintain compliance with food safety, hygiene, health and safety regulations.
• Coordinate with Kitchen, Stewarding and other departments for seamless operations.
• Assist with opening and closing procedures and complete operational reports.

Required profile

• Minimum of 1 month experience in food and beverage service or supervision.
• Strong leadership and interpersonal abilities.
• Excellent communication and problem‑solving skills.
• Customer‑focused attitude with a keen eye for detail.

Required skills

• POS Systems