Part‑Time Receptionist – Service Center

About the role

The Aftersales Receptionist is the first point of contact for customers visiting the service centre. You will ensure a welcoming atmosphere, manage appointments and support the service team to deliver a smooth and efficient customer journey.

Key responsibilities

• Greet customers professionally and direct them to the appropriate Service Advisor.
• Handle incoming phone calls, WhatsApp messages and email enquiries.
• Maintain an organized reception area at all times.
• Schedule and confirm service appointments, preventing over‑booking.
• Provide customers with service information, estimated waiting times and vehicle status updates.
• Prepare and manage service‑related documents, invoices and logs.
• Support Service Advisors with queue management and coordinate with workshop and parts departments.
• Ensure compliance with brand policies, confidentiality of customer data and punctual attendance.

Required profile

• UAE national.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to work effectively in a fast‑paced environment.

Required skills