Receptionist – Front Desk & Events Support

About the role

MVP LAB is looking for a friendly and proactive Receptionist to be the first point of contact for clients and to support daily operations and events. You will work in a dynamic sports and wellness environment, ensuring smooth front‑desk flow and excellent customer experiences.

Key responsibilities

• Welcome clients, manage check‑ins and walk‑ins at the front desk.
• Answer phone calls, WhatsApp messages and general inquiries.
• Support bookings, payment follow‑ups and other front‑desk operations.
• Maintain high reception standards – organization, cleanliness and efficient client flow.
• Coordinate with coaches and operations teams to deliver a seamless customer experience.
• Assist with event logistics, including guest flow, timing, on‑site coordination and basic setup/breakdown.
• Provide versatile support to other departments as business needs arise.

Required profile

• Positive attitude with strong communication skills and a customer‑first mindset.
• Organized, reliable and team‑oriented.
• Experience in reception, hospitality or events is a plus.
• Fluent in English; French or Arabic is a bonus.

Required skills

What we offer

• A fast‑paced, sports‑focused workplace with a strong culture.
• Real responsibility and opportunities to grow into operations, events or marketing.
• A role where your energy and impact truly matter.