Receptionist (Russian Speaker) – Hotel Front Desk

About the role

Join the DoubleTree by Hilton Sharjah Waterfront Hotel as a Receptionist who speaks Russian. You will be the first point of contact for guests, ensuring a warm welcome and seamless check‑in and check‑out experience.

Key responsibilities

• Greet guests, verify details, assign rooms, issue keys and provide welcome materials or bell service assistance.
• Process check‑outs, verify charges, handle payments, issue receipts and operate the point‑of‑sale system accurately.
• Provide comprehensive information about hotel offerings, room types, rates, promotions and local attractions.
• Promote hotel amenities through up‑selling techniques to maximise revenue.
• Respond to guest requests, resolve concerns promptly and manage communications efficiently.

Required profile

• High school diploma or equivalent; hospitality or business administration qualifications are a plus.
• Previous experience in a similar hotel front‑desk role is advantageous.
• Strong verbal and written communication skills with a professional, friendly manner.
• Excellent customer service, interpersonal and organisational abilities.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.