Relationship Manager – Priority Banking (UAE Nationals)

About the role

Emirates NBD Priority Banking is a pivotal segment within Retail Banking, serving affluent clients. As a Relationship Manager – Emerging Affluent, you will provide outstanding service, grow and maintain comprehensive client relationships, handling profiling, Forex, liabilities and asset requirements.

Key responsibilities

• Cultivate and sustain virtual relationships with clients, addressing service quality and operational concerns.
• Achieve financial targets by selling and cross‑selling bank products, focusing on portfolio and asset growth, wealth referrals and successful closure of referrals and Forex transactions.
• Adhere to operational risk policies, sales processes and regulations, ensuring compliance with KYC procedures and safeguarding Emirates NBD’s reputation.
• Ensure daily customer contact is maintained and monitored to guarantee all portfolio clients receive necessary support and assistance.
• Maintain exceptional service quality to positively influence CSAT scores within your portfolio.
• Complete mandatory training and certifications promptly while maintaining punctuality, meeting deadlines and adhering to Emirates NBD’s dress code policy.

Required profile

• University degree in Business or Finance.
• 1 to 3 years of sales experience in financial services or banking.
• Experience across a wide range of banking areas, such as retail and wealth management.