Senior Tach Infra Program Manager – OIS NANO

About the role

Operations Infrastructure Services (OIS) is the technology backbone for Amazon fulfillment sites worldwide. In this senior position you will lead the transformation of Quick Commerce infrastructure across the United Arab Emirates, defining network and device strategies that enable rapid, cost‑effective site launches while maintaining enterprise‑grade availability.

Key responsibilities

• Own the country‑level infrastructure strategy, setting architecture standards and readiness criteria for all site launches.
• Drive end‑to‑end network vendor selection, SLA governance and financial outcomes.
• Identify, recommend and certify associate‑facing devices such as scanners, workstations and printers.
• Define playbooks, architecture standards and deployment sequencing, intervening at escalation points with fleet‑wide impact.
• Ensure network availability, device fleet health and financial performance through structured governance cadences.
• Partner with senior business operations leadership to translate growth priorities into infrastructure strategy and provide performance insights.

Required profile

• Senior‑level experience leading country‑wide infrastructure programs.

Required skills

• Network infrastructure design and implementation
• Vendor management and contract governance
• SLA definition and monitoring
• Device certification and fleet management