Senior Technical Infrastructure Program Manager – OIS NANO

About the role

Amazon’s Operations Infrastructure Services (OIS) powers every fulfillment site worldwide. The NANO team is responsible for the fast‑paced, cost‑effective infrastructure that enables Quick Commerce. As the Senior Technical Infrastructure Program Manager you will own the country‑level network and device strategy, driving rapid site launches while ensuring enterprise‑grade availability.

Key responsibilities

• Define and maintain the country‑wide network technology roadmap and architecture standards.
• Lead end‑to‑end vendor selection, contract negotiation, SLA governance, and financial outcome tracking.
• Develop playbooks, deployment sequencing, and readiness criteria for new site launches.
• Identify, recommend, and certify associate‑facing devices (scanners, workstations, printers) in partnership with Device Tech.
• Govern availability, incident management, and financial performance of the infrastructure portfolio.
• Collaborate with senior business operations leaders to align technology decisions with business goals.

Required profile

• Minimum 5 years (60 months) of experience in technical program or project management within large‑scale network or infrastructure environments.
• Proven track record managing vendor relationships, contracts, and SLA compliance.
• Strong analytical skills with the ability to drive financial governance and cost‑optimization.
• Experience working in fast‑moving, high‑growth e‑commerce or logistics settings.

Required skills

• Contract governance
• Technical Project Management
• Vendor management
• SLA governance
• Financial Governance
• IT service delivery principles
• Storage server platforms
• Compute server platforms
• Server components
• Program management
• Network technology roadmap
• Architecture standards
• Network devices technologies and architectures
• Network infrastructure
• Incident Management