Technical Program Manager – Setup, Configuration & Management

About the role

This position is focused on shaping how developers and enterprise customers onboard, configure, and manage a modern device intelligence platform across multiple surfaces. You will own the product experience that powers setup, administration, and operational control through dashboards, APIs, and agent‑driven workflows.

Key responsibilities

• Define and lead product strategy for setup, configuration, and management workflows across the platform.
• Own the end‑to‑end lifecycle of onboarding, setup, configuration, and administration via Dashboard, Management APIs, and MCP interfaces.
• Design and evolve the underlying object model (organizations, projects, environments, keys, permissions, configurations) for consistency.
• Drive roadmap for administrative UX, including permissions, system health visibility, diagnostics, and troubleshooting.
• Lead Management APIs strategy, covering versioning, deprecation policies, lifecycle governance, and consistency standards.
• Ensure enterprise‑grade requirements such as authentication, authorization, auditability, rate limiting, and compliance.
• Collaborate with engineering and design to deliver cohesive, intuitive, and scalable admin experiences.
• Coordinate cross‑functional roadmap planning and lead launches, documentation, migration, and enablement efforts.

Required profile

• 3+ years of product management experience, preferably in technical, platform, or developer‑focused products.
• Strong understanding of API product design, object models, versioning, lifecycle management, and deprecation strategies.
• Experience building or managing admin, configuration, or system‑management workflows in SaaS or platform environments.
• Technical fluency to collaborate effectively with engineering and design teams.

Required skills

• API product design
• SaaS platform management
• System design
• Admin configuration workflows