Tenant Relations Manager – Arabian Center

About the role

The Tenant Relations Manager will foster positive relationships with retailers at Arabian Center, ensuring smooth mall operations, compliance with policies, and effective communication across all departments.

Key responsibilities

• Approve and manage work permits for maintenance, display and merchandising activities.
• Coordinate with tenants on mall procedures, events, and marketing programmes.
• Conduct pre‑opening meetings for new retailers and exit meetings for departing retailers.
• Engage tenants in promotional activities and mall events.
• Perform weekly and spot inspections to ensure compliance with safety and operational standards.
• Prepare and submit monthly sales, performance and footfall analysis reports.
• Support finance on outstanding payments, AMC, AR and utility bills.
• Maintain up‑to‑date tenant data, compliance documents and performance trackers.

Required profile

• Graduation in any discipline.
• Fluency in English.
• 3‑5 years of coordination or follow‑up experience in a shopping centre environment.
• Strong organisational and time‑management abilities.

Required skills

• Excellent communication and interpersonal skills.
• Proficiency in handling administrative tasks and reporting.
• Ability to conduct inspections and enforce compliance efficiently.