Waiter/Waitress – Upscale Resort Dining

About the role

Join the Food & Beverage team at One&Only The Palm Resort in Dubai, delivering warm and memorable dining experiences for guests in an upscale 5‑star environment. As a waiter/waitress you will create a welcoming atmosphere, coordinate service with the kitchen and support special events on the restaurant floor.

Key responsibilities

• Greet and welcome guests, ensuring a friendly and memorable dining experience.
• Prepare and maintain mise‑en‑place and service stations before each shift.
• Take food and beverage orders accurately and serve according to resort service standards.
• Maintain excellent product knowledge of all menu items, daily specials and promotions.
• Keep the restaurant and service areas clean, organized and presented to the highest standards.
• Anticipate guest needs, respond promptly to requests and resolve concerns.
• Coordinate effectively with colleagues and other departments to ensure seamless service delivery.
• Report any breakages, maintenance issues or equipment concerns to the Team Leader or Supervisor.

Required profile

• Minimum 1‑2 years’ experience in an upscale 5‑star hotel or resort environment.
• Strong food & beverage knowledge and ability to build relationships with high‑profile, diverse clientele.
• Excellent communication skills in English; additional language is a plus.
• Professional appearance, personal grooming and hygiene standards.
• Ability to work as a dynamic team player and uphold the resort’s sustainability initiatives.