Welcome Ambassador (Bellman)

About the role

The Welcome Ambassador, also known as a Bellman, is the first point of contact for guests arriving and departing from our hotel. You will create memorable first and last impressions by delivering a range of guest‑arrival services and ensuring a smooth, personalized experience.

Key responsibilities

• Greet guests warmly, assist with luggage, and provide information about hotel amenities and local attractions.
• Process operational tasks such as check‑in/out assistance, report completion, and handling guest requests.
• Maintain safety standards, follow company policies, and protect company assets.
• Move, lift, and transport items up to 50 lb unaided and heavier items with assistance.
• Maintain a professional appearance and uphold quality standards at all times.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior related work experience required.
• Ability to stand, walk, and perform physical tasks for extended periods.
• Commitment to confidentiality, safety, and excellent guest service.

Required skills

What we offer

• Full‑time, on‑site position within a global hospitality brand.
• Opportunities for growth and development in the hotel industry.
• Inclusive, diverse workplace that values each associate.