Account Manager – Social Media

About the role

Chain Reaction, an award‑winning digital marketing agency in the GCC, is seeking an Account Manager to lead social media projects for its clients. You will own the full account management cycle, from strategy development to delivery, ensuring client satisfaction and business growth.

Key responsibilities

• Manage the complete account lifecycle, coordinating with internal teams to meet client objectives and revenue targets.
• Develop and present strategic social media plans, oversee cross‑channel deliverables, and ensure timely execution.
• Maintain regular client contact, conduct surveys, and identify upselling opportunities to maximise repeat business.
• Support the Accounts Director with daily departmental tasks and contribute ideas to improve the division’s account management function.

Required profile

• 5‑7 years of agency experience in marketing or communications.
• BA degree in Marketing, Mass Communication or a related field.
• Excellent written and verbal communication skills, highly organized and able to multitask.

Required skills

• Pro‑active, intuitive mindset with a creative, social‑first approach.
• Expert knowledge of social media best practices.

What we offer

• Opportunities for continuous growth, learning and professional development.
• A supportive, positive work environment that prioritises well‑being.
• Collaborative team culture that encourages innovation and thought leadership.