Analyst - IT Solutions (Travel Domain)

About the role

Provide techno‑functional support for corporate travel technology solutions, including GDS platforms, online booking tools, API integrations, B2B/POS systems and expense management platforms. Act as the main liaison between business teams, customers, vendors and implementation partners.

Key responsibilities

• Support, maintain and troubleshoot GDS‑based solutions (Travelport, Amadeus, Sabre) and ensure system stability.
• Configure, integrate and maintain Air and Non‑Air APIs, validating interfaces and resolving connectivity issues.
• Implement, configure and enhance online booking tools and B2B/POS portals, aligning them with client travel policies.
• Manage corporate travel data, expense management solutions (e.g., SAP Concur) and ensure data integrity across systems.
• Coordinate project activities, UAT, defect tracking and change management to deliver technology initiatives on time.

Required profile

• Bachelor’s degree in IT, Computer Science or related field.
• 4‑6 years of experience in travel technology, strong corporate travel business knowledge.
• Project management capability and ability to work under tight deadlines.

Required skills

• B2B POS systems
• SAP Concur (or equivalent expense management platform)
• SQL/database querying
• API integrations (Air and Non‑Air)
• Sabre, Travelport, Amadeus (GDS platforms)
• ServiceNow, JIRA
• Python (or C#)