Assistant Manager - Shared Services Center

About the role

The Assistant Manager supports the day-to-day operations of the accounting and tax practice within the Shared Services Center, which serves licensees with accounting and tax compliance support. The role combines leadership, analytical thinking and operational management, and suits someone who enjoys both people management and hands-on financial work. The department is growing and needs someone who can identify control gaps, suggest improvements and implement them while keeping track of issues, deadlines and client needs.

Key responsibilities

• Client management: act as a primary contact for escalations, coordinate accounting reports, tax filings and compliance documents, resolve issues and support onboarding of new clients.
• Process improvement: evaluate workflows, streamline processes, adopt new technologies, tools and automation, and stay up to date with accounting and tax developments.
• Team leadership: supervise juniors (team leaders, accountants) and support staff, allocate workloads, monitor progress and deadlines, and foster a collaborative team culture.
• Financial tracking: oversee invoicing and follow-up on outstanding payments, track project budgets and revenue forecasts, and assist in preparing monthly and quarterly financial reports.
• Compliance and quality assurance: ensure work meets regulatory and internal standards, support audits, keep accurate records, and propose changes to control deficiencies.
• Liaison: work with other departments on projects and support ad-hoc requests for the wider IFZA organization.

Required profile

• Qualified CA/ACCA professional with at least 7-8 years of accounting experience.
• At least 2 years of experience managing a team of 6+ people.
• Excellent English communication; another language is a plus.
• Strong project management skills with a process-oriented mindset.

Required skills

• Fundamentals of accounting (IFRS knowledge).
• In-depth knowledge of UAE VAT and Corporate Tax.
• Technical accounting expertise.
• Knowledge of ERP systems.

What we offer

• International team of over 50 nationalities.
• 24 annual leave days.
• Annual flight home.
• Life insurance plan and medical insurance plan (upgradeable).
• Learning and development opportunities.