Assistant Public Relations Officer (PRO) / Typist

About the role

Cloud Spaces is seeking a detail-oriented and experienced Assistant Public Relations Officer (PRO) / Typist to manage UAE government transactions, visa and labour-related applications, and business licensing procedures. The successful candidate will support the accurate and timely processing of government documentation, maintain compliance with applicable UAE regulations, and ensure professional communication with government authorities, clients and internal stakeholders.

Key responsibilities

• Prepare, type, submit and follow up on applications through MOHRE, ICP, GDRFA and other relevant UAE government portals and authorities across Dubai, Abu Dhabi and Ras Al Khaimah.
• Manage employment visa processing, labour-related applications and other government transactions, ensuring accuracy and timely completion.
• Prepare and process official documents in line with UAE labour regulations and government requirements.
• Support trade licence applications, renewals, amendments and other business licensing procedures.
• Coordinate with authorities, clients and internal stakeholders to track application progress and resolve documentation issues.
• Maintain accurate records of applications, approvals, licences, visas and other official documents.
• Draft, review and respond to emails and official correspondence professionally and on time.
• Monitor application statuses, follow up on pending requests and communicate updates to stakeholders.
• Handle confidential documents accurately and provide administrative support for business setup and other government-related requirements.

Required profile

• Minimum 3 years of relevant experience in UAE government transactions, PRO services and typing services.
• Hands-on experience in visa processing, trade licence applications, licence amendments and renewals, particularly in Dubai and Ras Al Khaimah.
• Ability to read and write Arabic, with good written and spoken English.
• Strong organisational skills, attention to detail and ability to manage multiple applications and deadlines.
• Preferred: previous experience supporting business setup and licensing in the UAE, strong client-handling and follow-up experience, and familiarity with government services across multiple emirates.

Required skills

• MOHRE, ICP and GDRFA portals and UAE labour procedures
• Visa processing and trade licence applications
• Arabic reading and writing; good English communication