Assistant Sales Manager

About the role

The Assistant Sales Manager supports the Sales & Marketing team at Marriott Hotels & Resorts in Dubai, handling guest inquiries, reservations and sales activities. The role combines front‑office guest service with revenue‑maximising sales techniques and administrative support.

Key responsibilities

• Respond to guest calls, requests and problems, coordinating with Sales, Data Administration or Accounting as needed.
• Apply up‑selling and other sales techniques to increase revenue while preserving guest loyalty.
• Process reservation requests, changes, cancellations and Marriott Rewards redemptions through the appropriate software.
• Provide complimentary gifts such as reward points, tickets or certificates to recognize guest patronage.
• Perform general office duties for the Sales & Marketing department, including filing, emailing, typing and faxing.
• Assist management in training and motivating staff, and monitor performance to ensure quality standards.

Required profile

• High school diploma or GED equivalent.
• Minimum two years of relevant work experience in hospitality or sales.
• No prior supervisory experience required.