Associate, Product Operations

About the role

HungerStation, part of the Delivery Hero Group, is hiring an Associate Product Operations professional in Dubai. This is an Individual Contributor (IC1) position within the Product Operations department of the Product division, reporting directly to the Product Operations Manager. The role contributes to optimizing the user experience, improving operational processes and supporting product managers in reaching HungerStation's core objectives.

Key responsibilities

• Support senior team members with analytical tasks, research and information gathering.
• Advise stakeholders reactively on product usage and resolve routine requests and bugs through cross-functional coordination.
• Operationalize the "Voice of the Vendor" by building feedback loops into product development and turning feedback data into clear formats.
• Keep stakeholders aligned on timelines and key information during product launches and implementations.
• Take part in testing new features, updates and bug fixes to support data-driven decisions.
• Influence product roadmaps by articulating problem statements from feedback and data analysis.
• Follow internal policies and identify continuous improvement opportunities, and interact with vendors and riders externally.

Required profile

• Emirati nationality (with a Family Book).
• 0 to 1 year of relevant experience.
• Bachelor's degree in Data Science, Computer Science or a related field.

Required skills

• Practical understanding of API technology.
• API testing tools such as Postman.
• XML and JSON.
• Data analysis tools.