Associate Transformation Manager (UAE National)

About the role

The Associate Transformation Manager supports the delivery of transformation projects and workstreams across the MENAT region, turning strategy into measurable improvements in business performance, customer and colleague experience, operational efficiency, risk and controls and productivity. Working as an individual contributor, the role supports projects from initiation through to closure, on time, within budget and in line with agreed governance, controls and regulatory requirements.

Key responsibilities

• Deliver assigned transformation workstreams covering process improvement, operating model change, digitisation, efficiency and control enhancement.
• Translate priorities into delivery plans, milestones, resources, dependencies and measurable outcomes.
• Support benefits tracking, financial management, forecasting and resource planning.
• Lead or support discovery, root-cause analysis, requirements gathering, gap analysis and target-state design.
• Maintain project governance, including plans, RAID logs, dependencies, actions, reporting and steering materials.
• Monitor scope, budget, timelines, risks, issues and benefits, escalating constraints and proposing solutions.
• Build relationships across business, operations, technology, risk, finance and other stakeholders.
• Support testing, business readiness, communications, training, deployment and post-go-live stabilisation.
• Ensure change complies with HSBC policies, regulatory expectations and the internal control environment, and embed sustainable controls with accurate documentation and audit trails.

Required profile

• A graduation degree is essential for a UAE visa and work permit; certificates from outside the UAE need attestation and equivalency.
• Typically three or more years' experience in transformation, change, consulting, business analysis or project delivery.
• Experience delivering change in a large, complex and regulated organisation; banking experience is preferred.
• Understanding of banking operations, process improvement, systems transformation and operating model design.

Required skills

• Strong project management across agile, waterfall or hybrid methods.
• Stakeholder management, governance, communications and delivery reporting.
• Analytical, problem-solving and business analysis skills, with strong PowerPoint and Excel.
• Use of data, KPIs and management information to measure outcomes.
• Risk, controls, compliance, testing and evidence management in a banking environment.