Branding Operations Specialist – Monetization Product Operations

About the role

The Global BrandOps team at TikTok delivers end‑to‑end managed services for premium brand reservation products, ensuring flawless campaign execution and a high‑quality client experience. This role partners closely with sales, product, and engineering teams in a fast‑growing environment.

Key responsibilities

• Own end‑to‑end setup, trafficking, quality assurance and reporting for reservation campaigns, guaranteeing accurate launches and client satisfaction.
• Monitor campaign delivery as a technical campaign manager, troubleshoot issues, coordinate with creative approval teams and produce scheduled and ad‑hoc reports.
• Translate complex campaign requirements into simple execution plans for Sales and Client Solutions teams.
• Collaborate with Product and Engineering to investigate issues, share market feedback and improve platform capabilities.
• Support rollout of new products, features and operational processes through documentation and training.
• Identify and implement workflow, tooling and process improvements to increase efficiency and scalability.

Required profile

• Minimum 3 years of experience in ad operations, programmatic or paid‑social buying, or technical client service.
• Hands‑on experience managing campaigns on reservation or auction‑based media‑buying platforms.
• Strong understanding of campaign setup, QA, delivery monitoring, reporting fundamentals and proactive troubleshooting.
• Ability to turn data into clear insights and actionable recommendations.
• Experience working with third‑party measurement partners such as IAS, DV, DCM, MOAT.
• Excellent verbal and written communication skills, capable of explaining technical concepts to non‑technical stakeholders.

Required skills

• Ad operations and programmatic buying platforms
• Reservation‑based media buying
• Campaign quality assurance (QA) and delivery monitoring
• Data analysis and reporting
• Third‑party measurement tools (IAS, DV, DCM, MOAT)