Business Analyst – Process Optimization

About the role

We are seeking a Business Analyst specialized in Process Optimization to join our team in Dubai. The role focuses on analysing business requirements, driving automation and AI initiatives, and delivering digital solutions that enhance operational efficiency.

Key responsibilities

• Collaborate with stakeholders to gather and analyse requirements, identify improvement opportunities and define KPIs.
• Analyse existing DDW solutions, design and develop new digital solutions aligned with the connected shipyard ambition.
• Define, document and optimise business processes, workflows and requirements for both existing and new solutions.
• Ensure seamless integration of smart solutions and automation initiatives with current DDW systems and infrastructure.
• Conduct system testing, resolve issues and guarantee high‑quality delivery of digital solutions.
• Provide training and user support on digital tools, automation solutions and best practices.
• Develop reports and dashboards to monitor production performance and track benefits of process changes.
• Participate in project meetings, provide status updates and ensure timely resolution of project‑related issues.

Required profile

• Bachelor’s degree in Information Technology or a related field.
• Minimum 5 years of experience in a large organisation, preferably in manufacturing, ship repair, oil & gas or energy sectors.
• Proven experience in process optimisation, software development and AI‑driven solutions.
• Experience delivering digital transformation projects, including enterprise system implementation and process automation.
• Strong analytical skills and ability to translate business needs into technical specifications.

Required skills

• Process Optimization
• Software Development
• Artificial Intelligence (AI) and Generative AI
• Digital Transformation
• Enterprise System Implementation
• Process Automation