Business Operations Associate (Remote)

About the role

We are looking for a Business Operations Associate to support a global client in optimizing Google Workspace tools. The position is fully remote and contract‑based, focusing on user management, technical support, and training to improve collaboration across distributed teams.

Key responsibilities

• Configure and manage Google Workspace accounts, including Gmail, Drive, Docs, Sheets, and Meet.
• Provide Tier 2 technical support for Workspace issues and escalate complex cases.
• Design and deliver training sessions on Workspace functionality and best practices.
• Monitor system performance and recommend workflow improvements.
• Work with IT and security teams to enforce compliance and security policies.

Required profile

• Proficiency in Google Workspace administration and user provisioning.
• Experience with migration projects and third‑party integrations.
• Strong troubleshooting abilities for Workspace applications.
• Ability to create clear technical training materials.
• Knowledge of security features and data‑protection protocols.

Required skills

• Google Workspace administration
• Third‑party integrations
• Google Workspace security features
• Google Workspace migration projects
• Data protection protocols

What we offer

• Competitive hourly rate of $119‑$168
• Fully remote work environment
• Opportunity to work with a leading technology and internet company