Business Processes Associate Consultant

About the role

SAP Services is looking for a Business Processes Associate Consultant to join the Global Delivery Hub Cloud ERP team in Dubai. You will contribute to consulting engagements in the oil, gas and mining industries, supporting process design, documentation and customer deliverables as part of the Cloud ERP delivery team. The role works with consultants focused on these industries and supports transformation programmes for energy and resources customers across the region.

Key responsibilities

• Support process documentation and mapping across Cloud ERP implementations in oil, gas and mining environments.
• Assist in evaluating industry and technology trends to inform process design recommendations.
• Map business processes to solution requirements using existing SAP capabilities.
• Contribute to transition and strategic planning activities aligned with customer objectives.
• Support change management efforts to help customers adopt new end-to-end process designs.
• Prepare customer materials and assist in delivering consulting engagements.

Required profile

• Foundational skills in business process analysis, modelling and consulting practice; curiosity and a customer-focused mindset.
• Ability to support process mapping, evaluate requirements and contribute to customer engagements.
• Clear communication, emotional intelligence and problem-solving skills.
• Degree not required for this role.
• In line with local legal mandates, only UAE nationals can be considered at this time.

Required skills

• Process modelling and process mapping using structured approaches and standard notation.
• Use of automation and AI tools in daily work, including designing effective prompts and taking responsibility for the quality of AI-generated outputs.
• Design thinking approach to problem solving.