Cabana Attendant - Pool Services

About the role

Wynn Al Marjan Island, the first integrated resort in the UAE set to open in 2027, is looking for a Cabana Attendant to join its Pool Services team. The role covers the full range of guest service, setup and upkeep of cabanas around the resort's swimming and wading pools.

Key responsibilities

• Greet cabana guests warmly, escort them to their reserved cabanas and orient them to amenities and services.
• Set up and replenish cabana amenities such as towels, water, refreshments and welcome items, and prepare cabanas ahead of reservations and reset them between guests.
• Assist with lounger and shade positioning, special requests and personalized arrangements, and anticipate guest needs proactively.
• Coordinate food and beverage orders with the relevant service teams and follow up on delivery.
• Maintain cabanas, the pool deck and surrounding areas clean, organized, safe and hazard-free, and carry out regular walkthroughs.
• Monitor cabana occupancy and reservation schedules with the Pool Concierge, and support VIP guests and special events.
• Report maintenance issues, cleanliness concerns and safety hazards, and complete checklists, reservation records and operational documentation.
• Promote cabana rentals, daybeds, premium poolside experiences and resort offerings, and support revenue initiatives.
• Collaborate with Food and Beverage, Housekeeping, Security and other departments, and support lifeguards in keeping the pool area safe.

Required profile

• High school diploma or equivalent; hospitality, recreation, pool operations or guest service certification preferred.
• Lifeguard, pool safety or first aid certification is an advantage; Lifeguard Instructor / Trainer and First Aid / CPR / AED Instructor certification required or strongly preferred.
• At least one year of experience in hospitality, guest services, pool operations, beach clubs, recreation or luxury resort operations preferred; previous luxury guest-facing experience preferred.
• Ability to work flexible schedules including weekends, holidays and evenings, and to serve a diverse international clientele.

Required skills

• Basic knowledge of pool, seating or guest management systems preferred.
• Working knowledge of Microsoft Office applications preferred.
• Excellent verbal communication, strong guest engagement and attention to detail.
• Ability to learn and use departmental software, communication systems and operational tools.

What we offer

• A salary paid in Dirhams (AED).
• An attractive leave policy, a healthcare package and life insurance.
• Incentive programs and other employee benefits.