CCTV Operator – Hotel Security

About the role

The Crowne Plaza Dubai Marina is seeking a full‑time CCTV Operator to safeguard its premises, guests, staff and assets. You will continuously monitor the hotel’s surveillance system, quickly identify any security or safety concerns, and work closely with the security team to ensure a safe environment for all.

Key responsibilities

• Monitor live CCTV feeds across the property to detect suspicious activity, safety hazards or security breaches.
• Maintain constant observation of designated zones and promptly report irregularities to the Security Supervisor or Manager.
• Coordinate with Security Officers and relevant departments when an incident requires immediate assistance.
• Review recorded footage to support investigations, accident reports, guest complaints or other security‑related matters.
• Maintain accurate monitoring logs, incident reports and ensure confidentiality of all security information.
• Verify that CCTV equipment functions correctly and report any technical faults to the appropriate department.

Required profile

• Minimum of 2 years’ experience in a similar CCTV or security role within a four‑ or five‑star hotel or comparable environment.
• Ability to work effectively with multicultural teams.
• Strong verbal and written communication skills.
• Detail‑oriented, quality‑focused and able to meet deadlines while multitasking.

Required skills

• Technical proficiency with CCTV surveillance systems.
• Familiarity with related security software for video playback and incident logging.

What we offer

• Opportunity to work in a modern, internationally‑focused hotel located in Dubai Marina.
• Supportive team environment with chances for professional development within IHG.