Client Project Manager

About the role

As a Client Project Manager in Diebold Nixdorf’s Retail division, you will lead complex software integration and managed‑service delivery projects for retail customers. You will be responsible for the full lifecycle of retail software solutions, ensuring they meet service contracts, SLAs and customer expectations.

Key responsibilities

• Clarify requirements, document scope, plan, prioritize, manage change and deliver projects aligned with client expectations.
• Allocate and manage resources to design, build and integrate software solutions tailored to organizational needs.
• Provide project management support for routine client‑focused initiatives within functional or operational areas.
• Collaborate with functional and technical representatives to define, sequence and estimate project activities.
• Estimate resource needs, costs and budget requirements.
• Support all phases of project execution, including documentation and reporting.
• Manage multiple project initiatives to improve services and customer support levels.
• Ensure client satisfaction, compliance with standards and protection of proprietary information.
• Maintain effective relationships with internal and external stakeholders, including vendors and subcontractors.

Required profile

• Bachelor’s degree in computer science or equivalent work experience.
• Minimum 5 years of project management experience, preferably in the retail sector.
• Strong technical understanding of IT environments and software delivery.

Required skills

What we offer

• Exposure to global projects and leading retail customers.
• Career development within a stable global technology leader.