Cluster Senior Sales Manager - MICE

About the role

Novotel and ibis World Trade Centre and ibis One Central Dubai are seeking a commercially driven Senior Sales Manager - MICE to develop and grow the Meetings, Incentives, Conferences and Exhibitions segment across the three properties. Working across the Dubai World Trade Centre and One Central environments, the role builds strategic relationships with corporate clients, exhibition organisers, PCOs, event management companies, DMCs and delegates, and works closely with Revenue Management, Reservations, Marketing and hotel operations.

Key responsibilities

• Develop and execute sales strategies to meet MICE revenue targets and build a balanced, sustainable mix of business
• Prospect and secure new business, especially exhibitions, trade events, congresses and conferences linked to DWTC and the wider Dubai market, and build business plans and account strategies for key clients
• Build a healthy sales pipeline through prospecting, networking, client meetings, site inspections and follow-up, and grow existing accounts and share of wallet
• Work with exhibition organisers, PCOs, trade associations and exhibitors to capture room nights, meeting space, catering and other commercial opportunities around major exhibitions and trade shows
• Manage assigned accounts, prepare proposals, quotations and contracts, and coordinate with the commercial team to position the right hotel offering for each client
• Achieve revenue, room-night and commercial targets with a focus on profitability, quality of revenue and business mix, and work with Revenue Management on demand, pricing and displacement
• Monitor MICE performance, maintain accurate forecasts, pipeline reports and CRM data, and report regularly to the Cluster Director of Sales
• Collaborate with Revenue Management, Reservations, Front Office, F&B, Events and Marketing, attend events and represent the cluster professionally at industry functions