Communications Team Executive – Arabic Speaker

About the role

The Authors, a luxury holiday‑home management company, is looking for a bilingual Communications Team Executive to ensure smooth, professional communication across guests, owners, suppliers and internal teams. The role is based in Abu Dhabi and includes provided accommodation.

Key responsibilities

• Handle guest inquiries via Guesty, Airbnb and the Owners App, managing bookings, special requests and escalations while maintaining brand tone.
• Communicate monthly updates, reports and statements to property owners and address their inquiries.
• Assign and track daily tasks for cleaning, maintenance and operations teams using Asana, ensuring timely completion.
• Support content creation and social‑media planning, drafting captions and gathering operational content for marketing.
• Maintain internal trackers, SOP documentation and records of all communication channels.
• Uphold The Authors’ premium brand voice, review guest feedback and help improve communication templates.

Required profile

• Excellent written and verbal communication skills in Arabic and English.
• Experience in guest communication, customer service, hospitality or holiday‑home operations.
• Proactive, responsible and able to work under pressure.

Required skills

• Guesty (property‑management platform).
• Asana (task‑management tool).

What we offer

• Full‑time permanent position.
• Provided accommodation in Abu Dhabi.
• Opportunity to work in a fast‑growing luxury hospitality environment.