Community Manager (Remote)

About the role

We are seeking a remote Community Manager to nurture a global network of AI experts. In this full‑time position you will create a safe, inclusive and engaging online environment, supporting contributors and ensuring high‑quality interactions on a leading AI platform.

Key responsibilities

• Monitor and moderate online communities to maintain a respectful and inclusive atmosphere.
• Respond promptly to customer complaints and questions with empathy and professionalism.
• Develop and execute engagement strategies, including content creation and promotion of user‑generated content.
• Collaborate with internal teams to relay feedback and drive improvements to the community experience.
• Work closely with the AI recruiter to integrate new experts and sustain high community engagement.

Required profile

• Excellent customer support and conflict‑resolution abilities.
• Strong communication and interpersonal skills for diverse stakeholder interaction.
• Proven ability to thrive in a fast‑paced remote environment with minimal supervision.
• Analytical mindset with problem‑solving skills to identify and implement community enhancements.

Required skills

• Experience with community management tools.
• Proficiency in moderation software.
• Familiarity with content management systems.