Complex Sales Coordinator

About the role

The Complex Sales Coordinator provides administrative support to the Sales & Marketing team at Westin Hotels & Resorts in Dubai Marina. This full‑time contract role involves preparing sales documents, handling guest inquiries and ensuring smooth communication with clients.

Key responsibilities

• Perform general office duties such as filing, emailing, typing, faxing and copying.
• Prepare sales‑related documents including proposals, contracts and banquet event orders.
• Assemble promotional materials and information packages for clients.
• Enter, retrieve, reconcile and verify sales data (commissions, leads, third‑party information) in the relevant software.
• Answer guest questions about property facilities, rates, packages and promotions.
• Serve as the primary point of contact for clients via phone and email.
• Maintain brand standards, confidentiality and professional appearance.
• Support team members and contribute to a positive working environment.
• Perform other reasonable duties as requested by supervisors.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related sales or administrative experience.
• No supervisory experience required.
• Ability to lift objects up to 10 lb without assistance.
• Professional communication skills and attention to detail.

Required skills