CS & Operations Coordinator (UAE National)

About the role

This position is for a CS & Operations Coordinator who will handle clerical tasks such as document processing, record keeping and report compilation, while also supporting HR projects and project coordination. The role involves planning, organizing and coordinating transversal HR projects, managing project plans and resources, and leading a small-to-medium project team.

Key responsibilities

• Perform clerical duties: receive, classify, reconcile, consolidate and summarize documents, and keep records of processed documents.
• Compile regular and special reports, drawing data from internal and external sources, and contact customers, suppliers and colleagues outside the immediate work area.
• Plan, organize and coordinate transversal HR projects, aligning them with cost, quality and time constraints.
• Manage detailed project and workstream plans, identify required activities and resources, and lead information gathering, analysis and stakeholder consultation.
• Develop stakeholder engagement strategies, evaluate project risks, issues, dependencies and constraints, and escalate them as needed.
• Prepare and present project review reports and presentations, and manage project resources, costs and forecasts.
• Lead and mentor a small-to-medium project team, communicate the project vision and outcomes, and develop the team through training and coaching.
• Organize complex documents, prepare short- to medium-term work schedules, manage overtime and additional resources, and provide documentation and training for transition to business as usual.
• Conduct and facilitate assurance reviews, and take part in professional development and external accreditation.

Required profile

• UAE national.
• Upper secondary school education.
• Basic experience of simple office and operational systems.