Data Products Manager

About the role

The Data Products Manager will act as the critical bridge between the Omnichannel business and the central Data team at Chalhoub Group. You will translate business needs into actionable data requirements, ensuring the development and delivery of data‑driven features, metrics and systems that support the Group’s luxury retail strategy.

Key responsibilities

• Collaborate with the Omnichannel Data Analytics team to capture needs for new metrics, features and functionality.
• Translate analytical requirements and customer‑related KPIs (e.g., CLV, churn, conversion, AOV, CAC) into clear specifications for the central Data team.
• Partner with business stakeholders to define key metrics for customer behaviour, segmentation and personalization.
• Ensure data systems and analytics tools support retail KPIs such as sales performance, inventory turnover and omnichannel performance.
• Document, govern and track delivery of data product requirements, guaranteeing timely implementation.

Required profile

• Proven experience bridging business and data teams, preferably in a retail or luxury environment.
• Strong analytical mindset with the ability to work with complex data structures.
• Excellent stakeholder management and communication skills.
• Ability to define, document and govern data product requirements end‑to‑end.

Required skills