E-Commerce Catalogue & Operations Executive

About the role

Wolfi aims to be the market-leading cycling retailer, educator and experience provider in the GCC, growing participation in cycling and triathlon. As E-Commerce Catalogue & Operations Executive, you will own the accuracy, completeness and search performance of the product catalogue on Wolfis.ae (Shopify), and support day-to-day e-commerce operations such as order processing, fulfilment coordination, returns and customer order queries.

Key responsibilities

• Upload new products to Shopify with complete titles, descriptions, specifications, variants, SKUs, barcodes, weights and pricing, and source and edit product images.
• Keep prices, compare-at prices and promotional pricing up to date, and assign products to the right collections, types, vendors, tags and filters.
• Run regular catalogue audits to fix missing information, duplicates, broken variants and incorrect data, and prepare updates for new seasons, brands, sales and campaigns.
• Monitor stock daily, keep Shopify inventory aligned with Cin7 and physical stock, resolve sync errors, manage out-of-stock products and flag low-stock items for replenishment.
• Optimize product and collection pages with keywords, meta data, alt text and redirects, and set up pre-order and back-in-stock settings.
• Process online orders, coordinate picking, packing and dispatch, track shipments, handle returns and exchanges, and update customers on delays.
• Work with warehouse, retail, purchasing and courier teams, and with marketing and brands to keep promotions and launches running smoothly.
• Report sales and catalogue performance, test new features and apps, and document processes.

Required profile

• 2-3 years of experience in e-commerce catalogue management, product data or online retail operations.
• Attention to detail and accuracy with product data, strong written English and good communication skills.
• Comfortable with large data sets and repetitive tasks, and able to balance catalogue and operations priorities in a fast-paced retail environment.
• Interest in cycling, triathlon or endurance sports is a plus.

Required skills

• Hands-on Shopify experience (uploads, variants, collections, tags, metafields, bulk editing).
• On-page SEO: keyword research, meta data, product copy, alt text and redirects.
• Excel or Zoho Sheets, including CSV imports/exports, VLOOKUP and data cleaning.
• Inventory or ERP system experience (Cin7 is an advantage); basic image editing is a plus.

What we offer

• Healthcare benefits.
• Opportunity for career advancement.
• Employee discount on store merchandise.
• A dynamic and supportive work environment.