F&B Attendant (Waiter/Waitress)

About the role

ibis One Central in Dubai is looking for an experienced F&B Attendant (waiter/waitress) for a full-time position. The role covers serving guests, handling cash and payments, supporting events and exhibitions, and helping train new team members.

Key responsibilities

• Greet and serve customers professionally, take orders and relay them to the kitchen or bar, and deliver food and drinks accurately and on time.
• Maintain cleanliness and order in dining and service areas, and help set up dining rooms or banquet halls for events.
• Handle guest inquiries and complaints promptly and courteously, and upsell menu items and promote specials.
• Cash handling and processing payments from guests, and operating and maintaining point-of-sale systems.
• Assist with inventory management and restocking, and help plan and run special events or promotions.
• Give feedback on menu selections and customer preferences, and take part in management meetings and briefings.
• Follow safety and sanitation procedures, adhere to grooming and dress code standards, and help train new team members.
• Collaborate with kitchen, housekeeping and front desk teams for a seamless guest experience.

Required profile

• High school diploma or equivalent.
• Previous restaurant or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure, and as part of a team.
• Willingness to work evenings, weekends and holidays as needed.

Required skills

• Knowledge of food and beverage menus and some basic culinary skills.
• POS system operation.