F&B Service Team Leader - Mi Amie

About the role

Jumeirah Emirates Towers, a luxury hotel in the heart of Dubai's business district, is looking for a F&B Service Team Leader for its restaurant Mi Amie. The role leads the service team, sets the standard for guest service and supports the restaurant's daily operations.

Key responsibilities

• Oversee daily operations of the restaurant or outlet and motivate the service team to deliver exceptional dining experiences and meet departmental goals.
• Brief service staff before each shift on daily priorities, menu updates and guest expectations.
• Lead by example with professionalism, integrity and attention to detail, setting the tone for high service standards.
• Address guest needs and special requests promptly and effectively.
• Monitor stock levels of service items, oversee inventory control and coordinate with suppliers for F&B needs.
• Prepare and maintain service records, shift reports and guest feedback logs.

Required profile

• Diploma or degree in the hospitality industry.
• 2 to 3 years of experience, preferably with an international hospitality company.
• Experience working internationally and a clear understanding of cultural differences.

Required skills

• Strong knowledge of Microsoft Office products.
• Knowledge of Opera (Cloud).

What we offer

• Supportive and inclusive work environment.
• Learning and development programmes and clear career pathways.
• Internal mobility opportunities within the global network.
• Colleague discounts on food, beverage and hotel stays worldwide.
• Company-provided shared accommodation.
• Healthcare and life insurance coverage.
• Paid annual leave and a flight from your home country.
• Performance-based incentives and a competitive tax-free salary paid in AED.