Forward Deployed Implementation Engineer (Dubai)

About the role

TENEX is an AI-native, automation-first Managed Detection and Response (MDR) provider. As a Forward Deployed Implementation Engineer in Dubai, you will be the engine that gets customers live: executing end-to-end platform deployments, onboarding log sources, loading TENEX's security content, and training customers so they get value from day one. It is a hands-on, customer-facing technical role.

Key responsibilities

• Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers
• Onboard log sources, configure data connectors and validate ingestion pipelines
• Load and deploy TENEX content (parsers, dashboards, detections, playbooks) into customer environments
• Use standardized playbooks to deliver MDR coverage within target SLOs
• Troubleshoot connectivity, ingestion and configuration issues during deployment
• Train customers on how to navigate and use their deployed platform
• Document deployment configurations and handoff notes for the support team
• Manage multiple concurrent deployments and escalate blockers to Senior Engineers or Managers

Required profile

• 2+ years in cybersecurity, IT operations, cloud engineering or a related technical field
• Bachelor's degree in Computer Science, Cybersecurity, Engineering or a related field, or equivalent practical experience
• Strong problem-solving and customer-facing communication skills; ability to thrive in a fast-paced startup
• Certifications such as CISSP, CISM, GIAC, Google Cloud Professional, Microsoft SC-200/AZ-500 or AWS Certified Solutions Architect are a plus

Required skills

• Hands-on experience with Google SecOps and/or Microsoft Sentinel
• Log source onboarding, data connectors and ingestion pipeline configuration
• Familiarity with data pipeline tools such as Bindplane, OpenTelemetry, Cribl or similar
• Scripting in Python, Bash or similar
• Networking fundamentals and cloud platforms (GCP, Azure and/or AWS)