Front Desk Receptionist

About the role

Vetpulse Veterinary Center is seeking a friendly and organized Front Desk Receptionist to be the first point of contact for pet owners. You will greet clients, manage appointments, answer calls and WhatsApp inquiries, and support the veterinary team and pet shop with daily administrative tasks.

Key responsibilities

• Welcome clients and their pets, ensuring a warm and professional first impression.
• Schedule and confirm appointments using the clinic’s booking system.
• Answer high call volumes via phone and WhatsApp, providing accurate information.
• Handle cash transactions, billing, and basic invoicing.
• Assist veterinarians and pet shop staff with day‑to‑day administrative duties.
• Maintain a tidy reception area and ensure all paperwork is correctly filed.

Required profile

• Excellent communication skills in English; Arabic is a strong plus.
• Friendly, patient, and customer‑service oriented demeanor.
• Prior experience in a clinic, hospitality, or retail front‑desk role preferred.
• Must be based in or near Sharjah/Muwaileh.
• Comfortable around animals such as dogs and cats.

Required skills

• Basic computer literacy, including MS Office.
• Experience with POS or clinic booking systems.
• Cash handling and basic billing knowledge.

What we offer

• Competitive salary.
• A supportive team environment.
• Opportunity to work in a beloved pet‑care setting.