Front of House & Administration Coordinator

About the role

The Front of House & Administration Coordinator will provide a professional, welcoming reception experience at Fortes Education’s Head Office while supporting day‑to‑day office administration and senior stakeholders.

Key responsibilities

• Manage the reception area, greet visitors, candidates, parents and suppliers, and direct them appropriately.
• Handle incoming calls, enquiries and correspondence promptly and professionally.
• Coordinate meeting rooms, appointments, calendars and meeting logistics for senior stakeholders.
• Arrange business travel, including flights, hotels and itineraries, and manage changes or cancellations.
• Provide general administrative support, maintain records, filing systems and office supplies.
• Liaise with HR, IT, Facilities, Finance and other departments to ensure smooth office operations.

Required profile

• Diploma or Bachelor’s degree in Business Administration, Hospitality, Office Administration or related field.
• 2–5 years of experience in front office, reception, administration or executive support.
• Professional appearance, strong interpersonal skills and ability to handle confidential information.
• Excellent verbal and written English communication.

Required skills

• Proficiency in Microsoft Office, especially Outlook, Word, Excel and Teams.
• Experience with calendar management, meeting coordination and travel bookings.