Front Office Receptionist

About the role

Le Méridien in Dubai is hiring a Front Office Receptionist (job number 26135719) to deliver a welcoming, seamless arrival and departure experience for every guest. The receptionist is the first and last point of contact for guests during their stay, working full time in a non-management position.

Key responsibilities

• Complete check-in and check-out procedures
• Process payments, handle cash and credit card transactions, and manage room assignments
• Respond to guest inquiries, resolve concerns and answer telephone calls
• Coordinate with other departments
• Follow company policies, maintain confidentiality and protect guest information
• Work on your feet for long periods with a highly visible presence at the front desk

Required profile

• High school diploma or G.E.D. equivalent preferred
• Previous experience in front office, reception, cashiering, customer service or hospitality preferred; no supervisory experience needed
• Willingness to work shifts, weekends, holidays and overnight schedules

Required skills

• Check-in and check-out procedures
• Cash handling and payment processing
• Property management systems (PMS)
• Customer service and guest relations
• Verbal and written communication, attention to detail and accuracy in financial transactions
• Ability to multitask in a fast-paced environment and handle guest complaints professionally