Group, Conference and Events Intern

About the role

Conrad Dubai is looking for a Group, Conference and Events Intern to support the planning and delivery of events. The intern coordinates logistics, works with diverse teams and helps create seamless, memorable experiences for guests, gaining hands-on experience in a luxury hospitality setting.

Key responsibilities

• Review incoming enquiries, qualify group and event requirements and prepare tailored proposals within 24 hours of qualified leads.
• Follow up proposals and tentative bookings, support negotiations and nurture existing client relationships.
• Prepare contracts and amendments, coordinate signatures and follow up on deposits.
• Update Delphi with offers, bookings, room blocks and event details according to Hilton's commercial standards.
• Support planning of confirmed groups and events, and conduct site inspections for prospective clients.
• Create and distribute Banquet Event Orders (BEOs), Group Instruction Sheets (GIS), rooming lists and group files.
• Coordinate with Food and Beverage, Front Office, Housekeeping, Finance and other departments, and take part in pre-conference and weekly BEO meetings.
• Assist with room blocks, Special Rate Plans, permit applications, pro-forma invoices, final billing and group account reconciliation.
• Monitor payments and invoicing, follow up deposits and help with commission processing.
• Gather client feedback, prepare reports and data extracts, and support LightStay reporting and compliance.
• Take part in sales calls, business development initiatives and team meetings, and help close out groups after departure.

Required profile

• A passion for hospitality, integrity, leadership, teamwork, ownership and a focus on the now.
• Understanding of Conrad Dubai's event venues, guestrooms, packages and services, and awareness of competitors and market trends.

What we offer

• 110 nights of discounted travel through the Go Hilton programme.
• Paid parental leave for eligible team members.
• Crisis concierge and mental health resources, including an Employee Assistance Programme in many countries.